The Department of Posts has entered into a strategic partnership with SBI Funds Management Limited to simplify the customer onboarding process for mutual fund investors through doorstep KYC verification services. The initiative aims to streamline regulatory compliance while ensuring convenience, security, and accessibility for investors across India.
Under the agreement, India Post’s trained personnel will collect KYC documents directly from investors, facilitating accurate and secure submission. This service is expected to particularly benefit individuals in rural and underserved areas who face challenges in accessing traditional financial services. By leveraging its extensive network, India Post will ensure seamless completion of KYC formalities for SBI Mutual Fund investors, eliminating the need for in-person visits to financial institutions.
The collaboration aligns with the government’s Jan Nivesh initiative, which promotes financial inclusion and encourages wider participation in India’s capital markets. Additionally, it complements the Digital India programme by integrating technology into financial services.
With over 1.64 million post offices across the country, India Post is well-positioned to support initiatives that enhance investment accessibility, particularly in semi-urban and remote locations. Beyond simplifying the KYC process, the partnership also contributes to financial literacy efforts by educating investors on compliance requirements.
This collaboration reinforces India Post’s role in expanding financial inclusion and enabling investors from all backgrounds to engage with mutual fund products efficiently and securely.

