Standard Chartered Bank and Uber launch first-of-its-kind multi-market partnership


India :  Standard Chartered Bank (“Bank”) and Uber announced a partnership that offers all Standard Chartered credit cardholders in six markets (Singapore, Indonesia, Malaysia, Vietnam, India and the United Arab Emirates1) across two continents up to 25 per cent cash-back for all global Uber rides. This is the first ever multi-market partnership for both Standard Chartered Bank and Uber, the world’s most popular transport app2.

Collaborating with Uber is part of Standard Chartered’s digital agenda to deliver simple and convenient banking through digital channels for increasingly tech-savvy clients. To meet clients’ needs in the new digital ecosystem, the Bank believes that collaboration between the financial and technology sectors will lead the way forward. Ride hailing service providers such as Uber are fast becoming a mainstream feature of transportation globally, and continue to gain popularity exponentially. This collaboration between Standard Chartered and Uber capitalises on key areas of synergies, which are mainly an extensive geographical network, highly-mobile client base and the desire to provide innovative offerings to clients.

Sebastian Arcuri, Regional Head, Retail Banking, ASEAN and South Asia, Standard Chartered Bank said, “There has been a dramatic shift towards digital and cashless payments across the region and we are seeing success in the seamless integration of the Bank’s services in our clients’ everyday life. As a global bank with a focus on Asia, Africa and Middle East, we are pleased to partner Uber, a transport network operating in more than 425 cities, to engage our clients for both their local and overseas transport needs.”

Commenting on the partnership, Chan Park, Uber’s Regional General Manager for Southeast Asia, said, “We are thrilled to partner with Standard Chartered Bank, one of the region’s long-standing and illustrious banks. Together, we will bring to life our shared passion for delighting customers and bring even more value to riders. We also look forward to welcoming cardholders as first-time Uber riders to join over 50 million riders globally to experience the ridesharing revolution.”

Commenting on the partnership, Shyamal Saxena, Head, Retail Banking, Standard Chartered India, said, “In our endeavour to be the digital main bank, we have always focused on delivering simple and convenient banking services through digital channels. Our collaboration with Uber is another step in this direction for customers that are increasingly tech-savvy. We are confident that our customers will find value in this partnership as we continue to explore avenues to enhance our digitally enabled banking experience.”

This privilege is available to all Standard Chartered cardholders in Singapore, Malaysia, India and Vietnam, Indonesia from 1 October 2016. The date of availability for cardholders in UAE will be announced in the near future.

Cardholders in India will receive 20 per cent cash-back on all Uber rides, subject to a cash-back cap of Rs 600/- per month. Cardholders who are first-time Uber users will enjoy Rs. 50/- off every ride for the first three rides.

This tie-up with Uber is part of the Bank’s regional roll out of innovative digital suite of services for clients. Earlier this year, the Bank announced a number of initiatives across the region, such as video banking and the roll out of biometric fingerprint and voice technologies.


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